Privacy & Cookie Policy

Your privacy is important to us. This privacy policy sets out how The Epiphany Trust (Truro) Ltd uses and protects any information that you give The Epiphany Trust (Truro) Ltd when you use our services, including this website.

The Epiphany Trust (Truro) Ltd is the charitable trust which runs Epiphany House.

What we collect

All personal data is collected and stored in line with the Data Protection Act 1998.

We may collect the following information:

  • name and company, if appropriate
  • contact information including email address and telephone number
  • information such as address, postcode and preferences, for example dietary needs
  • IP address, information about the type of website browser that you use, and information about how you use our website.

How we will use your data

We will use your information for administration of services that we provide to you such as bookings and membership subscriptions; for reclaiming gift aid on applicable charitable donations; and to deliver services that you have registered for, such as the newsletter for Friends of Epiphany House, or emails sent to subscribers to our mailing list.

We will not share your personal information with third parties unless we have your permission or are required by law to do so. We currently share data with three third party providers:

Mailchimp: is used to deliver our email newsletters and gathers statistics around email opening and clicks, helping us monitor and improve our e-mail newsletter. To opt out, you can unsubscribe to the newsletter at any time, either by clicking on the unsubscribe link at the bottom of our email newsletter, or by contacting the office at Epiphany House (email info@epiphanyhouse.co.uk, tel. 01872 272249).

Google Analytics: used to monitor and analyse visitor traffic to our website. See below under Cookies for further information and how to opt out.

HMRC: If you choose to make a Gift Aid donation to us, we have a legal obligation to submit your details including your name and home address to HM Revenue and Customs in order to claim Gift Aid on your donation.

Cookies

This website uses cookies – which are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies cannot look into your computer and obtain information about you or your family, or read any material stored on your hard drive. Cookies do not in any way compromise the security of your computer. Cookies will not be used to contact you for marketing purposes.

The Epiphany Trust (Truro) Ltd uses traffic log cookies to gather statistics about the number of people who visit the site and to help us develop the site content, layout and services.

To do this we use cookies from Google Analytics to monitor traffic to our website, to help us improve our website and the services we offer online. Your information and event sessions will be retained from these Analytics on the Google servers for 14 months from the last time you access this site.

You can learn more about Google Analytics or opt out if you wish.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser to find out how to do this.

Links to other websites & Social Media – Facebook & Twitter

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should refer to the privacy statement of the website in question.

We also link to Facebook & twitter that have ‘social buttons’ such as ‘like or ‘tweet’ which require you to be logged into your own account to use them and therefore any information about you is held by them not us.

Further information and queries

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Epiphany House, Truro, Cornwall, TR1 3DR. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us at info@epiphanyhouse.co.uk as soon as possible. We will promptly correct any information found to be incorrect.

For any further concerns or queries, or if you would like to unsubscribe to any of the services we currently provide you, please email us at info@epiphanyhouse.co.uk or write to Epiphany House, Truro, Cornwall, TR1 3DR.

This policy was last updated: October 2018.